You will shortly be receiving messages through the NHS App Messaging Service
This is a convenient and secure way for Whitby Health Partnership to send you messages about your care
What to expect from Whitby Health Partnership messages
We will send you
- appointment reminders
- test results
- changes to opening times
- Other ad-hoc communications regarding the practice or your treatment
We will only send you a message if we need to contact you, for example if we have an update about your care.
We may continue to send you some information by SMS (text) message while we transition to using the NHS App Messaging Service.
How to check if you have a message
You will receive messages here, in ‘View messages from your GP surgery and other NHS Services.’
The best way to keep up with your messages is to download the NHS App on Google Play or the App Store and turn on notifications.
To check your messages:
- Log in to the NHS app.
- Go to View your messages.
- Select View messages from your GP surgery and other NHS Services.
- Then select [GP surgery name].
Get NHS App notifications when we send you a message
To turn on notifications:
- Log in to the NHS app
- Go to More.
- Select Account and settings.
- Then select Manage notifications.
- Use the toggle to turn notifications on or off
You will see a new notification from the NHS App the next time we send you a message. Your notifications will tell you that you have a new message from your GP.
You will still receive our messages if your notifications are turned off, but you will not see a notification on your device when you have a new message
Your privacy while using the NHS App
If you want to find out how the NHS uses your information, read the NHS account privacy policy.