Methods of ordering your Repeat Prescriptions

Not all medications are available through the repeat prescription service, your Doctor will advise you if your medication is an acute (one off) or a repeat.

You can request an acute item which you have had in the past 12 months, but you must note this request in either your NHS app or on your prescription slip.

The repeat prescriptions service cannot be used to request new medication, changes to medication or acute prescriptions not previously taken. For any of these changes you must speak with your doctor.

You can request a repeat prescription in one of the following ways:

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • Patient Access OnlineClick here to use the online system
  • By repeat slip or on paper – you can write your request and post in the prescriptions letterbox (located in the surgery hallway next to the patient lift).

Non-urgent advice: Patient Notice

Please remember to put your requests in early as we require 3 working days for prescriptions to be processed, excluding weekends and Bank Holidays.

Any problems please telephone the surgery.

(please be aware that your pharmacy may then require additional time to prepare your prescription).

HRT Pre-Payment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

About Pharmacies

Pharmacists can provide health advice at any time. They can offer help on everyday illnesses such as coughs and colds and they are able to answer any questions you may have about prescribed medication or medication you buy over the counter.  A pharmacist can also give advice on a range of health topics such as asthma, healthy eating or giving up smoking.

Some pharmacists do have private areas where you can talk in confidence. You can watch this video to find out more about what a pharmacist can offer.

If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a new free scheme called the New Medicine Service (NMS). You can click here  to watch a video about this service.

Prescription charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

What if the medication I want is not on repeat?

There may be a number of reasons and these are known as Acute Prescriptions which are medicines that have been issued by the GP but not added to your repeat prescription records. This is usually a new medication issued for a trial period and will normally require a review prior to being added onto your repeat prescription records.

Your doctor may want to monitor how you respond so that they can make any necessary adjustments until it is added to your repeat request list

  • Does the dose need to be increased or lowered ?
  • Are you having a reaction to it?
  • Does this medication require regular monitoring such as blood pressure checks and or blood tests?

Certain Medications such as Antibiotics, Pain Relief and many more one off medications need to be assessed at each request until your doctor is satisfied that patients benefit from repeating this medication. 

To request an item that is not on repeat you can add a note with your request on Patient Access stating what you need and the reason why.

Medication Review Form (Do NOT use this form to request medication)