Our main entrance door and telephone lines are open between 08:00am and 6:30pm,  Monday to Friday excluding Bank Holidays.

• You can use our e-consult service during business hours and avoid any queues 
• Repeat prescription requests can be made via Patient Access or the NHS App
• Documents / letters etc can still be placed in our new post box in the main lobby which is emptied on regular basis

We use telephone triage to assess each patients needs and our reception team are trained to ask certain questions in order to ensure that you receive the most appropriate medical care, from the most appropriate health professional, at the most appropriate time.

We appreciate that it can be difficult to get through to us on the phone. 

To save you time try E-Consult and we will call you.  You can access E-consult here.

Such as 

• e-consult why not save the frustration of trying to get through on the telephone – access to self help and pharmacy options are available outside of core business hours.  
• How to Order Repeat Prescriptions
• How to Request a fitnote
• Pregnant & How to book a midwife appointment
• How to book a blood test

If you have been asked to attend the surgery where possible we ask that you you not to arrive any earlier than 5 minutes before your appointment time

 To book an Extended Hours appointment, call 0300 123 7743 or speak to your GP practice receptionist.

Click the link below to see the appointments available and the locations for extended hours.

https://www.westcheshireccg.nhs.uk/help-us-help-you/general-practice-extended-hours/

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