We appreciate that it can be difficult to get through to us on the phone. 

To save you time try E-Consult and we will call you.  You can access E-consult here.

Information on Third National Lockdown Rules please follow this link.

If you are shielding please do not ring the surgery for your letter this will be sent to you by NHS England

For Further information on shielding eligibility and the letter please follow NHS Link 

To register for support if your clinically extremely vulnerable please follow Gov.UK

The first phase of the NHS Covid-19 vaccination programme has started. When it is the right time people will receive an invitation to come forward. For most people this will be a letter, either from their GP or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number.

Please do not contact the NHS to get an appointment until you get this letter. Information on the vaccine is available on the NHS.UK website.

We regret to advise that it has become necessary to reduce the services that we can offer due to the new lockdown and the current virulent strain of COVID-19 virus, this is to protect you and also all the staff employed or associated with Whitby Health Partnership

We will be continuing with telephone triage to assess each patients needs and our reception team are trained to ask certain questions in order to ensure that you receive: the most appropriate medical care, from the most appropriate health professional, at the most appropriate time.

We respectfully ask that you continue to refrain from ringing or coming to the surgery unless it is strictly necessary, as there are a number of useful links and information pages within our website.

Such as 

• e-consult why not save the frustration of trying to get through on the telephone
• How to Order Prescriptions
• How to book your Flu Vaccination and Eligibility
• How to Request a Sicknote
• Pregnant & How to book a midwife appointment
• How to book a blood test

It has become necessary to reduce the services that we can offer due to the new lockdown and the current virulent strain of COVID-19 virus to protect you and also all the staff.

We will be continuing with telephone triage to assess each patients needs and our reception team are trained to ask certain questions in order to ensure that you receive: the most appropriate medical care, from the most appropriate health professional, at the most appropriate time.

If you have been asked to attend the surgery where possible we ask that you

• On the day if you feel unwell or experience COVID-19 (coronavirus) like symptoms do not attend, seek advise from NHS 111 online
• Abide by the social distancing regulations
• Wear a face mask or covering
• Do Not arrive any earlier than 5 minutes before your appointment time
• Attend on your own – relatives, friends or companions must remain outside the building
• If you need assistance only ONE ADULT relative, friend or companion may accompany you also wearing a mask or face covering

Get the latest NHS information and advice about coronavirus (COVID-19).

For information on wearing Face Masks & Exemptions see  here

Whitby Health Partnership

The surgery is open Monday to Friday 8.00am – 6.30pm

There is also an extended hours service

• Monday to Friday: 6.30pm – 9.30pm
• Saturdays & Sundays: 9am – 6pm
• Bank Holidays: 9am – 2pm

You can make an appointment for a:

• GP
• Nurse
• Blood test
• Physiotherapy assessment

To book an Extended Hours appointment, call 0300 123 7743 or speak to your GP practice receptionist.

Click the link below to see the appointments available and the locations for extended hours.

https://www.westcheshireccg.nhs.uk/help-us-help-you/general-practice-extended-hours/

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