Whitby Health Partnership

Whitby Health Partnership

114 Chester Road, Whitby, Ellesmere Port, CH65 6TG

Current time is 15:28 - Sorry, we're closed


0151 355 6144

Prescriptions & EPS

Please note we do not take prescription requests over the phone

If your doctor has prescribed medication which he/she wishes you take on a regular basis you may be issued with repeat prescriptions without seeing a GP each time.

Important – please allow 72 clear hours, excluding weekends and Bank Holidays for all repeat prescription requests.

You may re-order these by:

  • *Online – Click here
  • By Post (please allow time for your request to reach us)
  • In person by placing in request box at the surgery. (due to covid-19 situation please avoid this option where possible) 

*To use the online repeat prescription ordering system you will need to have been allocated a personal log in and password.  If you do not have online access click here 

Once you have your new log in details you can sign up following the link on the bottom of the home page.

Electronic Prescription Service (EPS)

You can now choose a pharmacy or dispenser to dispense all your prescriptions. When you get a prescription, it will be sent electronically to the dispenser you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription.

Paper prescriptions will continue to be available in special circumstances, but almost all prescriptions will be processed electronically.

Please complete the form to advise us which pharmacy you wish to nominate

Pharmacy Nominations

Nominate a Pharmacy for Electronic Prescription Service (EPS)
  • Please advise which pharmacy you wish all your prescriptions to be sent to electronically.
  • This field is for validation purposes and should be left unchanged.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £8.80
  • 12-month prepayment certificate (PPC): £104.00
  • 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.