Book Online Consultation
For Routine and Same Day requests please enter our “Digital Front Door” by clicking on the image above.
Avoid waiting on the phone with this service. Your request will be triaged by a GP on the same day.
Whitby Health Partnership provide 3 types of appointments:
Same day – Urgent / on the day
Routine – Not urgent but important
Specialist – Chronic disease management and specialist clinics e.g. Family planning or immunisations
-For health concerns, your request will be triaged by a GP at the practice.
-Sometimes you may be signposted to another local service that can see you sooner e.g. eye clinic or Pharmacy
-Some requests can be dealt with remotely and do not require a face to face consultation.
-Urgent cases will be dealt with on the same day.
- For in-person consultations, we provide you with a 15 minute appointment to discuss your most important concern. Unfortunately, we cannot discuss multiple concerns.
- We are happy for you to request a specific clinician, however, it may result in a slightly longer wait before your appointment.
- If you are unable attend an appointment or wish to cancel. Please cancel using the NHS App, Patient Access App or via the quick cancel button.
- If you arrive late for an appointment, it may not always be possible to fit you in, so please allow adequate time for parking and registration prior to your appointment.
Non-urgent advice: Cancel an Appointment
If you can not attend for any reason please inform us as soon as possible
You can cancel your appointment in 3 simple ways:1. Cancel using our quick cancellation form
2. Cancel via the NHS App
3. Call us on 0151 355 6144
If your appointment is during our weekend Enhanced Access clinics (Friday evenings after 6:30pm or Saturdays) please call 0151 319 7784
Non-urgent advice: Enhanced Access Appointments
Our PCN now provides additional appointments during weekday evenings and on a Saturday:
Monday – Thursday: 6:30pm to 8:00pm
Friday 6:30pm to 8:00pm (Held in Great Sutton Medical Centre or York Road Group Practice)
Saturday: 9:00am to 5:00pm (Held in Great Sutton Medical Centre or York Road Group Practice)
These appointments are available for patients registered at all 6 GP Practices and therefore you maybe asked to attend an alternative GP Practice, if suitable.
You can book these appointments in the usual manner via Whitby Health Partnership.
These additional appointments are available with a range of our practice and PCN staff:
GP
Nurse
Physiotherapist
Phlebotomy (Blood Test)
Mental Health Link Worker / Counsellor
Our Friday evening and Saturday appointments are provided by Primary Care Cheshire GP Federation (PCC). Further information on PCC can be found here: Enhanced Access | primarycarecheshire
Late For Your Appointment
Please attend your appointment on time and allow sufficient time for parking as the carpark can get busy at peak times. If you are late we may not be able to see you.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.