Home Visit Policy

Please requested a home visit before 10:30am

  • Please request a home visit before 10:30am.
  • If your request is made after 10:30am, your request will be triaged the following day.
  • A clinician will only visit you at home if they think your medical condition requires it.
  • Please be mindful of the time and impact inappropriate house calls can have on service capacity for other patients.
  • We may not need to see you if the GP is able to assess your clinical need remotely and suitable alternatives can be arranged.

Home visits are reserved for the following patients:

Patients who are housebound and who do not leave the house for any reason

Patients in nursing and residential homes

Patients who’s clinical condition prevents them from travelling to the surgery

  • Age is not a criterion for a home visit.
  • The home visiting service must not be relied upon for emergency situations. Please dial 999.
  • Please highlight any obvious risks to clinicians when requesting your home visit ie Animals in the home, Smokers etc.
  • It’s expected that homes are smoke free, or that any animals are in a secure room for the duration of the visit.