Whitby Health Partnership

Whitby Health Partnership

114 Chester Road, Whitby, Ellesmere Port, CH65 6TG

Current time is 12:02 - We're open


0151 355 6144

Online Services & How to Apply

23/07/21 IMPORTANT UPDATE : Due to high demand it may take some time for you to receive your initial online access password/linkage key. Please do not submit more than one form.

You will need to download one of the various Apps available onto your smartphone, ipad, laptop or desk top computers, the most common are  21

Patient Access Guide

NHS App – Guide

What is Online Access and How to Apply for anyone of the 3 levels of access.

Initial Access (prescription ordering, online appointment booking and allergies),

Full Access (View your electronic medical records as well as presciptions, online appointments etc)

Proxy Access (Proxy Access is where someone is given access to another person’s medical record)

Online Access has been in use in the surgery for some years now and many of our patients are happily using it to book appointments (some appointments are temporarily suspended due to covid-19) and to order repeat prescriptions over the internet and view their electronic medical records. 

For new patients who have completed the registration process and included the identity documentation required you will have already been provided with the initial access.  If you wish to have Full Access please see further down this page for information and relevant forms.

Existing patient who do not have initial online access please complete the form below and provide the ID documentation requested.  For those who wish to update to Full Access please see the process further down below.

Please also read Online  Access – Patient Leaflet

INITIAL ACCESS  – online bookings & prescription management

Initial Patient Access (Appointments & Prescriptions)

Online access request to activate booking appointments and ordering prescriptions
  • DD slash MM slash YYYY
  • To switch on proxy access for child under 11
  • To switch on proxy access for child under 11
  • To switch on proxy access for child under 11
  • This field is for validation purposes and should be left unchanged.


Apply For Full Online Access – Please follow this link here

Online access also allows you to view your electronic medical records, as well as manage your appointments and medication.

Apply for Proxy Access  – Please follow this link here

Proxy Access lets you the user,  access the health care of someone you are caring for, but only with their permission, and their GP’s permission as well. The person you care for does not need to be registered for online services for this to work.  Please follow the link above for more information and how to apply