Whitby Health Partnership

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NHS Volunteer Responders scheme – self referral

Posted on April 28th, 2020

The NHS Volunteer Responders scheme helps match volunteers with individual tasks to support people who are at very high risk from coronavirus or who need additional support as a result of the impact of COVID-19 where limited local support is available, for example if they have been asked to self-isolate and ‘shield’, if they are over 70 and have underlying health conditions, or if they are self-isolating and you consider them to be especially vulnerable.

NHS Volunteer Responders can be asked to help individuals with tasks such as delivering shopping; delivering medicines from pharmacies; driving patients to appointments; bringing them home from hospital; and a ‘check in and chat’ phone call. Volunteers will receive role specific training where required and identity checks are carried out for all volunteers, with an enhanced DBS check for those volunteering as patient transport drivers.

Self-referrals

People who are self-isolating can now ask for support from NHS Volunteer Responders. They can ask for help collecting shopping, medication or other essential supplies. They can also ask for a ‘check in and chat’ phone call to help prevent loneliness. People can access this support by phoning the Royal Voluntary Service on 0808 196 3646 (8am to 8pm).

Further information about how to refer and what the volunteers can do is at this link: https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer-responders-portal

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